Your sales reps and service agents are engaging with customers who receive emails from your Salesforce Marketing Cloud Engagement campaigns. But your teams working in Sales and Service Cloud often have zero visibility into those crucial marketing interactions. They can’t see when an email was sent, or what was even in it. This information gap leads to frustrating customer conversations, slow support, and a disconnected brand experience.
JB Email Send log is the Salesforce App that effortlessly closes that communication gap. We display every email you send with Salesforce Marketing Cloud Engagement directly to your sales reps and service agents working in Salesforce Sales & Service Cloud. Now, with a Lightning Web Component (LWC) on the Contact page, your team instantly sees a customer’s recent email history.
Features & Benefits
We’re not just another connector—we’re the efficient choice that helps you save money and maintain control:
- Lightning Fast Performance: We utilize an indexed copy of the Send log which makes retrieving and displaying emails incredibly fast.
- Avoid Expensive Data Storage: Unlike the standard Marketing Cloud Connector, we don’t use massive amounts of expensive storage inside your Sales or Service Cloud org.
- Keep Control of Credentials: You retain control over your Salesforce Marketing Cloud credential storage by using Named Credentials.
- Stress-Free Setup: Benefit from our Guided Install—we help you configure the necessary components in both Marketing Cloud and Sales & Service Cloud.
Screenshots
