JB Case Scheduler · Release notes

JB Case Scheduler release notes

Newest first. Current version is v1.13.0, released 14 Jan 2025.

  1. v1.13.0current
    • This is the version listed on AppExchange, where JB Case Scheduler is available free of charge.
  2. v1.11
    • The app checks whether the required permission set is assigned and shows a clearer error message when it is not.
    • When a scheduled case comes back, the app checks that its owner (a user or a queue) is still active.
    • The minimum threshold for the reactivation batch is now 15 minutes.
  3. v1.0.0
    • First release. Agents can schedule a Service Cloud case for later, and the app brings it back through Omni-Channel at the chosen time.