We got the same support question a few times in a row, and it made us realise we’d missed something obvious. “We’ve set up JB Email Send Log on the Contact page, but our org uses Person Accounts. The component just doesn’t show up.”. They were right. Until v1.45, the component was hardcoded to work only on the standard Contact record page. If you were running Person Accounts — or wanted to drop it on a Case, Account, or any other object — you were out of luck.
Find out what the key differences and cost differences are between the Standard Marketing Cloud Connector and JB Email Sendlog
Ever stared at a deployment result in disbelief? You know you didn’t change that specific Flow – maybe you haven’t touched it in months – yet Salesforce insists on creating a brand new version. Even worse, this phantom version pushed …
It all started at a Salesforce Dreamin’ event. I heard someone share his story – he had an excellent idea for an app on the AppExchange but couldn’t build it himself because he wasn’t a programmer. This presentation really sparked …
Is your team struggling to manage customer cases that require follow-up at a later, specific time? We faced the challenge of agents manually tracking these cases, setting reminders, keeping cases open in their own name, or creating tasks. This often …
The joys of Salesforce org maintenance! Recently, I embarked on such a “spring cleaning” mission, targeting some ancient Visualforce pages that had long since been replaced by shiny Lightning components. Simple enough, right? Find the page, check dependencies, and delete. …
We’ve got some incredibly exciting news to share from the Journey Builders team! It’s a milestone we’ve been working towards with passion and dedication: Our JB Case Scheduler app has officially passed the rigorous Salesforce Security Review! 🎉 For anyone …